Find out more about our upcoming events
The Outward Mindset Skills for Leaders (OMSL) workshop has been replaced!
This course is now Outward Leadership. If you have completed OMSL, please contact us for information about updating your certification.
Content and Tools
This one-day in person or virtual program is designed to significantly advance leaders’ abilities to implement outward mindset ways of working within their teams and organizations.
It equips leaders with a suite of 38 practical tools to ensure they and their employees are working with an outward mindset. Participants are equipped to use all 38 tools and leave the workshop with a specific plan for implementing the tools to address their pressing organizational issues.
So that leaders can quickly reference and apply the tools, they are grouped into four categories and listed in a Workplace Situations Index containing 30 common situations faced by leaders and their teams.
Conflict and Relationship Tools
- Selecting a New Hire
- Orienting a New Team Member
- Groups Not Collaborating Well
- Groups in Conflict
- Poor Alignment
- Low Morale or Engagement
- Team Members are Complaining
- People Not Giving Their Best
- A Challenging Goal To Achieve
- Struggling with Someone
- Improving Communication
- Someone is Not Doing Enough
- Someone is Trying to Do Everything
- Coaching a Team Member
- Deciding Who to Promote
- Feeling Bogged Down by Process or Procedures
- Dealing with a Heavy Workload
- Customer Unhappy with Products/Services
- Difficult Manager
- Difficult Employee
- Lagging Below Targets
- Meeting about Contentious Issues
- Quality Issues
- Shift-to-Shift Handoff
- Lack of Buy-In
- Making a Key Business Decision
- Implementing a New Process
- Breaking Down Silos
- Dealing with Turnover
- Letting Someone Go
Who Should Attend
This course is appropriate for:
- Leaders and managers at any level in an organization
- Potential and emerging leaders
Please note: Arbinger courses are not for independent consultants or trainers. Attending this course does not give license to teach this content. If you are an independent consultant or trainer and have questions, please call us.
This course is certified under the IHRP Skills Badge HR Specialty Areas:
• Organisational Change, and
• Agile Ways of Working
Arbinger Singapore/Malaysia has been accredited as an Institute for Human Resource Professionals (IHRP) Continuing Professional Development (CPD) Partner. Individuals who complete this course will be awarded CPD hours which may be used to satisfy the requirements for IHRP certification application or renewals.
CPD Hours awarded: 8
Materials and Resources
Participants must have attended the two-day Developing and Implementing an Outward Mindset course.
Pricing and Schedule
Please contact us for pricing on this program.