COURSE DESCRIPTION

In fast-paced workplaces, the conversations we delay or dilute often carry the deepest cost—not just in performance, but in clarity, connection, and our own internal alignment. A “difficult conversation” is not one that’s inherently hard—it’s one we make hard, either by fearing how we’ll be perceived or by projecting discomfort onto others.

This interactive session goes beyond techniques and scripts. It invites you into the inner conversation you must have with yourself before you face someone else. We’ll explore why we avoid—not out of weakness, but through unconscious narratives that preserve comfort over clarity—and uncover a mindset shift that empowers leaders to engage earlier, cleaner, and more accountably.

Highlights:

• Recognize the subtle signals that a conversation is being avoided (and why it’s happening internally)
• Prepare mentally with a strategic internal framework that increases courage, clarity, and ownership
• Navigate conversations with a mindset that bridges what you mean to say and how it’s actually received
• Practice preventative navigation: how to create relational space before tension escalates or calcifies

---

WHEN

2025-11-19
8:30am-1:30pm

---

WHERE

TBC

---

PRICE

MYR 579 per participant

Note: Fully Claimable by HRDF

---