Mindset Drives Behavior
Leadership and organizational development experts have struggled to explain why 70% of organizational change efforts fail. One of the critical reasons is that change efforts usually focus on behavior, rather than on what drives behavior: mindset.
In the behavioral approach to organizational transformation, leaders adjust systems and processes with the aim of motivating or incentivizing employees to behave in certain ways. They might try to inspire employees to adopt desired behaviors or enact policies that require these behaviors. Without a change in mindset, however, newly adopted behaviors won’t stick and results will suffer. On the other hand, organizations that foster the right foundational mindset are able to ensure that employees sustainably adopt those behaviors that drive the desired results.