Public Workshops

Nurturing Self-Accountability and Collaboration for High Performance by

Developing and Implementing an Outward Mindset

2-Day Workshop (Online Session)

Date: 23rd – 24th November 2020, Monday – Tuesday

Time: 8.30am – 5.30pm

Course Content

This workshop is based on Arbinger's international bestselling book

"The Outward Mindset"

Leaders and staff all have something in common. Regardless of their role, they need to contribute positively to performance, teamwork and the culture.

If delivery of performance is largely dependent on compliance to policies, procedures, reporting relationships, and organizational structures, optimal performance will be hard to realize. A positive work culture will be a dream.

In this workshop, participants learn the difference between a myopic focus on personal objectives and taking into account their impact on others.

The collaboration, accountability and influence tools enables breakthrough results.

Leaders and individual contributors learn and apply these tools to make this fundamental shift and experience substantial and sustainable improvements in key areas such as leadership development, team effectiveness, customer satisfaction, collaboration, conflict resolution and most importantly, results.

Inward Mindset:

People focus on themselves, their objectives and measure themselves by what they accomplish.

Outward Mindset:

People work to help others be successful – customers, peers, managers and subordinates. They measure their success by what others are able to accomplish as a result of their efforts.

Highlights

Attempts to improve behavior alone can produce marginal improvements, but breakthrough results require a change in mindset. This is Arbinger’s work; we change mindset. Specifically, we help individuals, teams, and organizations to change from inward mindset orientations to outward mindset orientations.

Day 1

  • WHY MINDSET MATTERS
  • THE TWO MINDSETS
  • HOW WE TURN INWARD
    • Self-Awareness Tool: Self-Betrayal
    • Self-Awareness Tool: Inward Styles
    • Self-Awareness Tool: Collusion
  • HOW WE TURN OUTWARD
    • Mindset-Change Tool: Influence Pyramid
    • Mindset-Change Tool: Outward Mindset Pattern
  • ARBINGER PRINCIPLES

Day 2

  • REVIEW AND APPLICATION
  • OUTWARD ACCOUNTABILITY TOOLS
  • OUTWARD COLLABORATION TOOLS
  • FORMULATING A GAME PLAN

Who Should Attend

(Leaders, People Managers, Line Managers and Aspiring Individuals)

Participants can constitute a team of senior executives (Directors, Vice Presidents up to CEO Level, depending on the organization) to maximize the full potential of the workshop.  

CPD Certified

This course is certified under the IHRP Skills Badge HR Specialty Areas:
• Organisational Change, and
• Agile Ways of Working

Arbinger Singapore/Malaysia has been accredited as an Institute for Human Resource Professionals (IHRP) Continuing Professional Development (CPD) Partner.  Individuals who complete this course will be awarded CPD hours which may be used to satisfy the requirements for IHRP certification application or renewals.

CPD Hours awarded: 16

Fee Structure

Usual Fee (Cost per person)

MYR 3,300 plus 6% SST

* Click here for our Terms and Conditions pertaining to replacement of participants and penalties relating to cancellation and “No-Show” cases.

For enquiries, please contact us at clientrelations@arbingersea.com